Privacy Policy

Effective Date: 01/01/2022

At Antonia’s Cakes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, www.antoniascakes.online (“Website”).

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, email address, phone number, delivery address, and payment information.
Technical Information: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.

2. How We Collect Your Information

We collect personal information from you through:

Forms: When you place an order, sign up for our newsletter, or contact us through our Website.
Cookies and Similar Technologies: To enhance your browsing experience, provide essential functionality, and gather analytics data.

3. Purpose of Data Collection

We use the personal information we collect for the following purposes:

Order Processing and Fulfillment: To process your orders, deliver products, and communicate with you regarding your purchases.
Customer Service: To respond to your inquiries, requests, and complaints.
Marketing and Promotions: To send you promotional materials, newsletters, and special offers (if you have opted in to receive them).
Analytics and Improvements: To analyze Website usage and improve our services.

4. Sharing Your Information

We may share your personal information with the following third parties:

Payment Processors: To securely process your payments.
Delivery Partners: To ensure the delivery of your orders.
Marketing Partners: To manage and deliver promotional content.
Third-Party Service Providers: For analytics, marketing, and social media integration, as part of our efforts to enhance your experience on our Website.

We ensure that any third parties with whom we share your information adhere to strict data protection standards and only use your data for the purposes for which it was provided.

5. Data Storage and Security

Your personal data is stored on secure cloud servers. We use industry-standard security software and procedures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data under certain circumstances.
Restriction: You can request the restriction of processing your personal data in specific situations.

To exercise any of these rights, please contact us at info@antoniascakes.co.uk.

7. Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies on our Website:

Essential Cookies: Necessary for the functioning of the Website.
Analytics Cookies: To collect data on how visitors use our Website, helping us improve its functionality.
Marketing Cookies: To deliver personalized advertisements and promotional content.
Social Media Cookies: To enable the sharing of content via social media platforms.

You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal obligations and legitimate business interests.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children.

10. International Data Transfers

We do not transfer your personal data outside the UK.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Antonia’s Cakes Ltd
54-56 Ormskirk Street,
St Helens, Merseyside,
England, WA10 2TF
Email: info@antoniascakes.co.uk
Phone: 01744 416609

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for updates.